A web-based and mobile system to increase usage of local used goods at thrift stores
Koh, S., Kuo, A., Lauterbach, D., Liebman, N., and McVittie, A. 2009. TreasureHunter: a system to increase the reuse of local used goods. In Proceedings of the 27th international Conference Extended Abstracts on Human Factors in Computing Systems (Boston, MA, USA, April 04–09, 2009). CHI ʼ09. ACM, New York, NY, 2835-2840.
The theme for the 2009 CHI Student Design Competition was "local". We set out to design a system that would increase the consumption of used goods in a community rather than new goods, which tend to be imported from elsewhere.
Informed by the personas we developed out of our contextual inquiry and the needs they expressed, the team, after several iterations, arrived at a simple yet novel design solution: enabling those who would not otherwise buy used goods because of the challenge of finding a desired item to rely on those who enjoy the thrill of the "treasure hunting" experience. Additional research into the incentives of each of these personas demonstrated the feasibility of such a system.